External Support

In immediate danger? Call 999 (police, ambulance, fire brigade).

For non-emergency police enquiries, call 101. Information on external organisations you can contact in relation to hate crime, rape, sexual assault, domestic abuse and violence, and other crimes can be found below.

Bullying and Harassment

Hate Crime — All hate crime

24-hour helpline: 0800 138 1625

Rape and Sexual Assault

Rape Crisis England & Wales

Provides an Independent Sexual Violence Adviser (ISVA) service to victims/survivors of rape and sexual assault. An ISVA is trained to look after your needs and ensure you receive care and understanding.

Helpline: 0808 802 9999
Hours: Every day, 12pm–2:30pm and 7pm–9:30pm
National Rape Crisis Helpline

Live online chat service is also available.

Hours: Available every day, 12pm–2:30pm and 7pm–9:30pm
Male Survivor Partnership
National helpline: 0808 800 5005
Hours: Mon–Fri 9am–8pm, Sat–Sun 10am–2pm
SMS: 07860 065187 (standard rate)
Survivors UK (for men)

Provides one-to-one counselling (face to face, telephone and online), groupwork counselling, an ISVA service, an online national helpline, and a civil law clinic.

Text: 020 3322 1860 (Mon–Sun 12pm–8pm)
The Havens

Three centres in London for patients who have been raped or sexually assaulted in the past 12 months. Camberwell Haven (near King's College Hospital), Whitechapel Haven (near Royal London Hospital), Paddington Haven (near St Mary's Hospital).

The Survivors Trust

A national umbrella organisation for specialist rape and sexual abuse support services in the UK, offering a directory of local support services.

Helpline: 0808 801 0818
Text: 07860 022 956
Women's Trust

Specialist domestic violence counselling in some boroughs, but support groups and workshops are pan-London.

Women and Girls Network

Counselling and support to help women and girls recover from violence.

Victim Support

Free and confidential support to help you deal with your experience, whether or not you report the crime. They also support witnesses of crime.

Domestic Abuse and Violence

SignHealth (Deaf domestic abuse support)
Main Office Text: 07966 976749
Main Office Email: [email protected]
Therapies Text: 07984 439473
Therapies Email: [email protected]
Web chat: Mon & Wed 15:00–17:00, Tue & Thu 10:00–12:00
Men's Advice Line

Provides an information, support and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband.

Forced Marriage Unit

A live chat service is also available.

Victims of Crime

Hourglass (older people)

Supports older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect.

Free text: 07860 052 906
Revenge Porn Helpline

Provides advice, guidance and support with helping to remove intimate content which has been non-consensually shared online.

Mental Wellbeing and Mental Health Support